You can transfer money from the account of the agency to the account of the client. To replenish the balance of the client in two ways:
- through an agency account — works for any client of the agency;
- through the account of the manager — only for those clients for whom the manager has access rights. If there are enough access, the balance amount in the customer list will be highlighted in blue. If not, set up access permissions through the agency account.
To replenish the balance of the client, find it in the list of clients and click on the balance. In the window that opens, enter the amount you want to transfer to the client's balance. If you want to transfer only live or bonus money, click "Refine" and select from the list.
If you have not chosen the type of transfer or you do not have sufficient rights for this, the agency's live and bonus money will be written off proportionally.
Money will come to the client's balance immediately.